Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

1. Information you provide directly:

   • Name, surname

   • Contact details (email address, phone number, physical address)

   • Any other information voluntarily submitted through our contact forms, email, or during service inquiries.

2. Automatically collected information:

   • IP address

   • Browser type and version

   • Pages you visit on our website

   • Date, time, and duration of visits

   • Device information

3. Service-related information:

   • Project details, service requests, or work-related documentation you provide for the purposes of completing our services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver our services to you.

• To respond to your enquiries, requests, or feedback.

• To send you important updates or service-related communications.

• To maintain records for administrative, legal, and business purposes.

• To improve our website, services, and customer experience.

• To comply with legal obligations and resolve disputes.

3. Legal Basis for Processing

We process your personal information on one or more of the following legal bases:

• Your consent.

• The performance of a contract or to take steps prior to entering into a contract.

• Compliance with legal obligations.

• Legitimate business interests.

4. How We Share Your Information

We will not sell, rent, or trade your personal information.
We may share your information in the following circumstances:

• Service providers who perform services on our behalf (e.g., IT support, payment processing, marketing assistance).

• Legal requirements where disclosure is necessary to comply with a legal obligation or court order.

• Business transfers in the event of a merger, acquisition, or sale of assets.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or destruction. These include:

• Secure servers and encrypted communications.

• Restricted access to personal information.

• Regular security monitoring and data backups.

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Object to the processing of your personal information.

• Withdraw your consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We may use cookies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can disable cookies in your browser settings, but this may affect your use of our website.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing them with personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.

11. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us